Customers

Not All About the Food: How Can You Make Your Restaurant More Than Just a Place to Eat?

Not All About the Food: How Can You Make Your Restaurant More Than Just a Place to Eat?

An amazing guest experience is much more than food. A pleasant atmosphere is imperative to creating a memorable dining experience. Here’s how.

Share

Follow

SURVEY: How Does Your Restaurant Use Food Delivery Apps?

SURVEY: How Does Your Restaurant Use Food Delivery Apps?

We want to know how restaurants are conducting restaurant delivery (if at all). We’re asking restaurant owners and operators to take this quick survey so we have a better view of the restaurant delivery service market.

Share

Follow

What’s the Best Third-Party Food Delivery Service for Restaurants?

What’s the Best Third-Party Food Delivery Service for Restaurants?

Which third-party food & restaurant delivery app should restaurants use for their takeout business? We rate the top 5 third-party delivery services for restaurants and compare it to the DIY delivery model.

Share

Follow

4 Insights into Restaurant Delivery Service Execution

4 Insights into Restaurant Delivery Service Execution

Restaurant delivery is among the hottest restaurant industry trends. We look at the less obvious aspects of restaurant delivery service execution, including upselling, POS integration, ghost kitchens, and optimizing delivery menus.

Share

Follow

List Suggested Tip Amounts on the Bottom of Guests' Checks [Hack #109]

List Suggested Tip Amounts on the Bottom of Guests' Checks [Hack #109]

Improve the guest experience, turn tables faster, and give your staff bigger tips by listing suggested tip amounts at the bottom of guests’ checks. It’s math simple.

Share

Follow

How Technology Is Transforming Restaurant Loyalty Programs

How Technology Is Transforming Restaurant Loyalty Programs

Americans are part of a lot of loyalty programs. But using modern restaurant and mobile technology, you can stand out ahead of the pack. Here’s what you should know about modernizing your restaurant’s loyalty program.

Share

Follow

The Good, the Bad & the Ugly: A Tale of Three Restaurant Experiences

The Good, the Bad & the Ugly: A Tale of Three Restaurant Experiences

Sometimes your restaurant staff will just give bad service. It’s unfortunate, but your restaurant has a chance to bounce back and make good. Here’s how your restaurant can turn a bad guest experience into great customer service.

Share

Follow