This post explores four simple ways any owner can improve their customer service offering, which is an increasingly important part of running a successful restaurant.
Streamline sales with a restaurant POS system that helps your business track orders, manage inventory, and enhance the guest experience in your restaurant or bar.
More than 50% of diners look for restaurants with sustainable food. And using organic ingredients can help boost a restaurant’s green initiative. Here’s a look at how.
Winter is almost here and that means your restaurant’s guests will seek their favorite winter comfort foods. Here’s how you can elevate classic comfort meals to match your restaurant’s flavor.
Sometimes your restaurant staff will just give bad service. It’s unfortunate, but your restaurant has a chance to bounce back and make good. Here’s how your restaurant can turn a bad guest experience into great customer service.
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Marketing is hard for small restaurants. Here are three tips to make sure you can create customer loyalty for your restaurant and build word-of-mouth.
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Do you let your servers add gratuity to groups under five or eight? What if the guest brings in a coupon? Better question may be: Should you let them add a service surcharge?
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There's little restaurant operators can do about bad restaurant reviews on Yelp. What they can control, however, is how they react to the poor previews and go about 'guest recovery.'
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