Good customers

Customer Lifetime Value: What’s a Guest Worth to You?

Customer Lifetime Value: What’s a Guest Worth to You?

Do you know your restaurant's customer life value? Do you even know what that is? It's an important number to identify because it should factor into how much you’re willing to spend to acquire new customers. Use our calculator to get your number.

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8 Tips For Recovering From Bad Yelp Reviews

8 Tips For Recovering From Bad Yelp Reviews

There's little restaurant operators can do about bad restaurant reviews on Yelp. What they can control, however, is how they react to the poor previews and go about 'guest recovery.'

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