Stories — The Rail

Andrew I Jaffee

Our Top Restaurant Stories of 2019

Our Top Restaurant Stories of 2019

With 2019 ending, we thought we’d look back at what we think the top restaurant industry stories of the year are and what those stories actually mean to operators looking to thrive in 2020.

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Save Guest & Staff Headaches and Offer Check Splitting [Hack #113]

Save Guest & Staff Headaches and Offer Check Splitting [Hack #113]

Improve the guest experience by offering them individual checks or check splitting from the get-go. On top of that, follow this other advice to make sure the check splitting experience goes smoothly.

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NYC vs. Chipotle: A Battle Over Fair Workweek Laws

NYC vs. Chipotle: A Battle Over Fair Workweek Laws

NYC is suing Chipotle for violating it's Fair Workweek Laws over two years. Why restaurant staff scheduling is a big restaurant issue for employees and managers, how NYC is handing the dispute seems highly political.

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The New Restaurant Management Paradigm: The Caring & Feeling of Millennials and Gen Zers

The New Restaurant Management Paradigm: The Caring & Feeling of Millennials and Gen Zers

We take a look at the Deloitte Global Millennials & Gen Z survey and analyze it for what it means for the future of the restaurant industry. Spoiler: a new restaurant management paradigm is beginning.

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The #1 Question Restaurants Need to Answer Before Attracting New Guests

The #1 Question Restaurants Need to Answer Before Attracting New Guests

Most restaurant operators don’t market well. They simple scream about their specials and prices to no one listening. Nick Fosberg of Bar Restaurant Success goes over the most important questions restaurant operators need to answer if they want to attract new guests.

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