It costs more to find new guests than it is to keep ones who’ve already visited. But it requires a good retention program. Here are some tips for improving your restaurant’s customer retention rates.
Changing the flooring of a restaurant can give its ambiance fresh vitality and transform everyday areas into cozy comfort canvases of design. Here are some tips for upgrading your restaurant’s floor.
Learn how technology simplifies managing multiple locations in a restaurant chain, enhancing efficiency and consistency.
Discover creative ways to announce your restaurant's move and build excitement with loyal customers while attracting new ones to your new location.
On-demand/online restaurant ordering systems are great and easy ways for restaurants to boost sales. But they take special care to give your guests the best possible experience.
Share
Follow
The restaurant industry has been called out for how we handle automatic gratuities. We offer you five methods of ensuring a guest is never surprised by an automatic service charge ever again.
Share
Follow
Restaurant industry is a very competitive industry where harsh reviews and quick judgments have become a part of the trade. Here's how to manage your restaurant's reputation and keep guests satisfied.
Share
Follow
Do you let your servers add gratuity to groups under five or eight? What if the guest brings in a coupon? Better question may be: Should you let them add a service surcharge?
Share
Follow
The app whisper has been around for a while, along with confessions from every profession that you can thumb through. Here are the seven you never wanted to know about your restaurant staff!
Share
Follow
Stories about servers forging credit card slips to give themselves fat tips seem to becoming the norm. Are you sure your restaurant staff aren't committing credit card fraud? Here's how to look into it.
Share
Follow
It's the little things that kill our business. Here are six ways you're ruining the guest's experience at your restaurant.
Share
Follow
There's little restaurant operators can do about bad restaurant reviews on Yelp. What they can control, however, is how they react to the poor previews and go about 'guest recovery.'
Share
Follow
Today's restaurant-inspired new: Pokemon GO has taken over the US, Starbucks is raising wages a hefty percent and expect to see more sports live-streamed on the web.
Share
Follow
This one captures a few incredible truths about our trendiest peers. But does any of it relate to you rank-and-file full-service restaurant?
Share
Follow
