Customers

Should Restaurant's Toss Guests' Salads?

Should Restaurant's Toss Guests' Salads?

There seems to be a bit of a debate raging on whether or not restaurants should or shouldn’t toss & chop guests’ salads or let them do it on their own time at home. Silly right? We think so. If your policies are so rigid that guests are leaving feeling frustrated, then it’s time to reevaluate your policies.

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3 Alternative Ways for Restaurants to Market Frozen Drinks

3 Alternative Ways for Restaurants to Market Frozen Drinks

The summer season means frozen drink season for restaurants and bars. And lots of times, frozen drinks market themselves to guests. But sharp restaurant operators will look for fun and engaging ways of marketing their frozen drink program, including featured frozen drink of the day, thematic menus, frozen drink pairings, and even tastings.

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Six Tips for Responding to Online Restaurant Reviews

Six Tips for Responding to Online Restaurant Reviews

The majority of Americans look at online reviews before making purchasing decisions -- that includes online restaurant reviews. Restaurant operators should go the extra mile to engage these restaurant reviewers (good & bad). Just use a little extra care.

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How to Get Local Groups to Become Your Restaurant's Regulars

How to Get Local Groups to Become Your Restaurant's Regulars

Guest regulars are the Holy Grail for restaurants but they're not always easy to come by. Restaurant operators & marketers could win more restaurant regulars by being proactive and hunting down local social groups in their areas.

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Three Things to Know About Service Dogs in Restaurants

Three Things to Know About Service Dogs in Restaurants

For people with disabilities, service dogs are literal life savers. However, they're often the cause of unnecessary arguments & drama when they're brought into restaurants. Here's what restaurant owners & staff need to know about guests with service dogs.

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Have a Phone Charging Station at the End of the Bar [Hack #101]

Have a Phone Charging Station at the End of the Bar [Hack #101]

43% of restaurant guests are willing to give up beer for their smartphone. Armed with that knowledge, restaurants & bars should have charging stations at their locations to keep guests plugged into their seats.

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