Stories — The Rail

staff training

What Restaurant Operators Can Learn from the Starbuck's Race Controversy

What Restaurant Operators Can Learn from the Starbuck's Race Controversy

Here’s how a breakdown in Starbuck’s staff training and disconnect in policies led to the unnecessary arrest of two black guests. Plus, how restaurant operators can improve their restaurant’s training to include racial-bias training.

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Top 3 Restaurant Operational Challenges for Managers & How to Overcome Them

Top 3 Restaurant Operational Challenges for Managers & How to Overcome Them

It's tough work being a restaurant operatotor. You have a ton on your plate (no pun intended). Here are some of the biggest restaurant operations challenges you'll face and tips for overcoming them.

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INFOGRAPHIC: How Does Your Restaurant's Alcohol Safety Training Program Stack Up?

INFOGRAPHIC: How Does Your Restaurant's Alcohol Safety Training Program Stack Up?

Having an alcohol license is a big deal for restaurants but it's also a big responsibility. Here's how bar & restaurant operators are setting up their restaurant's alcohol safety training program. How do you stack up?

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The Daily Rail: How One Restaurant Saved $250,000 by Gamifying Their Training Program

The Daily Rail: How One Restaurant Saved $250,000 by Gamifying Their Training Program

In todays' restaurant news, seedless avocados are a thing, how gamifying your restaurant's training program can save serious cash, and should restaurants market harder in December?

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The Daily Rail: What Restaurants Can Learn from Panera’s Employees

The Daily Rail: What Restaurants Can Learn from Panera’s Employees

In today's restaurant news: what every restaurant owner can learn from Panera employees, why restaurant operators are rock stars, and should restaurant managers care about Facebook Local?

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10 Growth Articles to Share with Your Restaurant's Staff

10 Growth Articles to Share with Your Restaurant's Staff

We find information extremely helpful here at The Rail, and we want you to benefit the same way we do. Starting today, we will be providing you with a list of articles every Monday that will hopefully start a conversation with your employees, create awareness around certain issues, and increase overall productivity of your team.

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