It costs more to find new guests than it is to keep ones who’ve already visited. But it requires a good retention program. Here are some tips for improving your restaurant’s customer retention rates.
Changing the flooring of a restaurant can give its ambiance fresh vitality and transform everyday areas into cozy comfort canvases of design. Here are some tips for upgrading your restaurant’s floor.
Learn how technology simplifies managing multiple locations in a restaurant chain, enhancing efficiency and consistency.
Discover creative ways to announce your restaurant's move and build excitement with loyal customers while attracting new ones to your new location.
In today’s restaurant news: tips for marketing your restaurant’s new menu or special event, ESPN uncovers gross stadium concession stand food safety violations, and how reacting too fast to bad PR can make for more bad PR.
Share
Follow
Sometimes your restaurant staff will just give bad service. It’s unfortunate, but your restaurant has a chance to bounce back and make good. Here’s how your restaurant can turn a bad guest experience into great customer service.
Share
Follow
In today’s restaurant news: why it’s important for restaurant staff to know local/state breastfeeding laws, why the Fight for 15 isn’t so bad for restaurants, marketing on Instagram for the holidays, and more!
Share
Follow
In today’s restaurant news: the dirtiest places in a restaurant, what operators can learn from Dunkin Donuts, how restaurants can stop business regulations, and more!
Share
Follow
In today’s restaurant news: boost restaurant lunch sales by turning your bar into a co-op work space, what message are your servers’ body language telling guests, partnering with leading brands, and more!
Share
Follow
The majority of Americans look at online reviews before making purchasing decisions -- that includes online restaurant reviews. Restaurant operators should go the extra mile to engage these restaurant reviewers (good & bad). Just use a little extra care.
Share
Follow
In today's restaurant news: why managers should inquire with guests about service levels, fast casuals are adopting facial recognition technology, and how hiring the best staff improves your marketing.
Share
Follow
Running a restaurant is tough, so we shouldn't be making our life any more difficult than it already is. Here are four common red flags restaurants raise, scaring away repeat diners.
Share
Follow
The New York Times think you can run a zero-star restaurant, but we're not so sure. There's so much more to a restaurant than one bad round of service.
Share
Follow
The restaurant industry needs good leadership ideas when it comes to managing and motivating employees. Here's how to properly create restaurant staff behavior contracts to improve service.
Share
Follow
