It costs more to find new guests than it is to keep ones who’ve already visited. But it requires a good retention program. Here are some tips for improving your restaurant’s customer retention rates.
Changing the flooring of a restaurant can give its ambiance fresh vitality and transform everyday areas into cozy comfort canvases of design. Here are some tips for upgrading your restaurant’s floor.
Learn how technology simplifies managing multiple locations in a restaurant chain, enhancing efficiency and consistency.
Discover creative ways to announce your restaurant's move and build excitement with loyal customers while attracting new ones to your new location.
In today’s restaurant news: a restaurant operator says meeting with Trump cost his business 40% in sales, why retail prepping for the holiday season now is bad for restaurants, revolutionizing your tabletop strategy, and more!
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In today’s restaurant news: restaurant social media isn’t all it’s cracked up to be, restaurant staffing grows more difficult for operators, a tip for the restaurant employee interview process, and more!
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Is tip pooling making a comeback? Here's how a Trump Administration rule would affect chain restaurants, indie restaurants, and restaurant staff.
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In today's restaurant news, the DoL plans to roll back Obama-era tip pooling rules and how to make your restaurant a Best Place to work.
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A Citizen of the Rail and restaurant operator shows the other side of the tipping debate. Is the restaurant tipping tradition really a broken system?
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Mistakes happen no matter what industry or position. Thanks to Reddit's Kitchen Confidential there's an endless supply of mishaps from servers, bartenders and kitchen staff. Today's list though is a hilarious assortment of some of the dumbest things dishwashers have done.
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Staff turnover is a serious issue, but hiring and keeping the right staff is integral to providing your guests with the best experience possible. Back of house is just as important as guest-facing staff, and as such, here are a few warning signs it's time to show a cook the door.
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Hiring staff is no easy feat. It takes a ton of time and a lot of interviewing. Even when you think you got it right, it can still go wrong! Here's how you know you need to get rid of the host you just hired.
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In today's restaurant-inspired news: What do Americans fear the most? We’re guiding you through that moment when you realize you just hired the wrong server. Also, Kenneth Bone has become an overnight sensation, now available as a sexy Halloween costume!
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We've all been there, the person you just hired is turning out to be a dud. Here's how you can be sure the person you just hired just isn't working out.
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