It costs more to find new guests than it is to keep ones who’ve already visited. But it requires a good retention program. Here are some tips for improving your restaurant’s customer retention rates.
Changing the flooring of a restaurant can give its ambiance fresh vitality and transform everyday areas into cozy comfort canvases of design. Here are some tips for upgrading your restaurant’s floor.
Learn how technology simplifies managing multiple locations in a restaurant chain, enhancing efficiency and consistency.
Discover creative ways to announce your restaurant's move and build excitement with loyal customers while attracting new ones to your new location.
Management is tough. Not only do you handle scheduling, inventory and other operational tasks. But you also have to manage people not to mention guests. Here are some ways to navigate those difficult personal situations.
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Restaurants concentrate so hard on pleasing the guest (and rightfully so), they often sometimes forget to get important feedback from their own staff.
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Every job -- even the restaurant industry -- can fall prey to the pettiness and personality clashes of office politics. Here are 12 things you shouldn't say at work and some more diplomatic ways of putting it to get things done.
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The restaurant industry needs good leadership ideas when it comes to managing and motivating employees. Here's how to properly create restaurant staff behavior contracts to improve service.
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In today's restaurant-inspired news: Coasters that fight sexual harassment, Elon Musk shows us leadership 101, a restaurant bans fish for a football game and how to combat winterspreading.
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Are your actions (and inactions) encouraging your restaurant's staff to steal from you? Here are five common ways restaurant employees fill their wallets at your and your guests' expense.
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Being a restaurant leader is tough. Boy do we know it. It's hard work, but you need to be a respected leader for the restaurant to flourish. Here are a few signs you're failing at your job.
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It's all over the headlines, restaurants are seeing stalling growth. Except for some restaurants that are growing locations and seeing bumps in revenue. Take a look at our top picks of restaurant CEO's who are totally killing it.
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When faced with difficult decisions or complicated challenges, a leader should be as thoughtful as possible in their process. Follow these steps and you create consistency in your decision making that will allow you to trust your choices.
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Today's restaurant-inspired news: Outback ditching discount driven traffic for improved customer experience, FanDuel's changes is perfect for your sports-themed bar/restaurant, and a restaurant owner goes to bat for his transgender employee.
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