Stories — The Rail

guest experience

Don't Be a Restaurant One-Night Stand

Don't Be a Restaurant One-Night Stand

Tired of guests hitting your seats only to never visit you again? You may be missing some clear signs that you have problems affecting your guests' experience. Discover the red flags rethink your approach to customer mistakes. 

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Should Apple Pay Add a Bar/Restaurant Tab Feature?

Should Apple Pay Add a Bar/Restaurant Tab Feature?

Most restaurants think their guests don't care about mobile payment, but a new poll suggests that guest would love to see Apple Pay add a restaurant & bar tab pay feature.

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How inamo Restaurant Has Embraced Interactive Dining

How inamo Restaurant Has Embraced Interactive Dining

While many restaurants avoid new technology, inamo has taken restaurant technology to an extreme to improve the guest experience. Here's more about their interactive tables & tips for implementing restaurant tech.

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Customer Lifetime Value: What’s a Guest Worth to You?

Customer Lifetime Value: What’s a Guest Worth to You?

Do you know your restaurant's customer life value? Do you even know what that is? It's an important number to identify because it should factor into how much you’re willing to spend to acquire new customers. Use our calculator to get your number.

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The Daily Rail: Do We Really Want McDonald's Warmest Greetings?

The Daily Rail: Do We Really Want  McDonald's Warmest Greetings?

In today's restaurant-inspired news: MUST SEE- Trolling McDonald's new holiday cup, Pizza Hut teams up with Amazon's Alexa, children in restaurants, a CO leak in one establishment and what we can expect while working over the holidays. 

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The Daily Rail: Is the Fight For 15 Coming to You?

The Daily Rail: Is the Fight For 15 Coming to You?

In today's restaurant-inspired news: Rebounding gift card sales can be good for your business, a Texas restaurant gets heat for refusing access to guests with face tattoos and the recent protests for a $15 minimum wage could be coming to your area. 

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