It costs more to find new guests than it is to keep ones who’ve already visited. But it requires a good retention program. Here are some tips for improving your restaurant’s customer retention rates.
Changing the flooring of a restaurant can give its ambiance fresh vitality and transform everyday areas into cozy comfort canvases of design. Here are some tips for upgrading your restaurant’s floor.
Learn how technology simplifies managing multiple locations in a restaurant chain, enhancing efficiency and consistency.
Discover creative ways to announce your restaurant's move and build excitement with loyal customers while attracting new ones to your new location.
The restaurant industry has been called out for how we handle automatic gratuities. We offer you five methods of ensuring a guest is never surprised by an automatic service charge ever again.
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In today's restaurant-inspired news: Where cell phones go to die, download next week's football preview, and the history of the hamburger in under 60 seconds.
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A restaurant’s success depends on the guest experience. In order to create the ideal guest experience, however, restaurants must engage with their guests by using a customer feedback strategy that includes online reviews.
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A busy restaurant is a double-edge sword. It means your popular and people enjoy your food, drink & experience. But it can also mean long wait times that turn guests off from ever visiting again.
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Marketing is hard for small restaurants. Here are three tips to make sure you can create customer loyalty for your restaurant and build word-of-mouth.
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You may have heard the term "on-demand economy", but what does that even mean? Everything! Don't get left in the dust and learn how to stay competitive.
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Sometimes it's just a mistake; other times it's nefarious. But servers altering credit card slips can be a real problem for some restaurants. Here's how to eliminate the issue.
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Yelp's partnership with on-demand dining app, Nowait, promises to lead to amazing guest experiences and better Yelp reviews. Here's what you need to know.
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Do you let your servers add gratuity to groups under five or eight? What if the guest brings in a coupon? Better question may be: Should you let them add a service surcharge?
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Stories about servers forging credit card slips to give themselves fat tips seem to becoming the norm. Are you sure your restaurant staff aren't committing credit card fraud? Here's how to look into it.
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![Review Server Credit Card Slips for Accuracy [Hack #074]](https://images.squarespace-cdn.com/content/v1/56a2785c69a91af45e06a188/1478008758692-B516O0HSWGJ0ZPKSKZ2T/Restaurant-Server-Fraud-Slip.png)
