In today's restaurant-inspired news: Yelp reviews are targeted by AI fake reviews, a restaurant's PR nightmare, and bad jokes that servers tell to get better tips.
The Daily Rail: New AI Technology Targets Yelp with Fake Reviews
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The Daily Rail: Can A Negative Review Actually Improve Your Business?
In today's restaurant-inspired news: Amazon launches a trademark for a meal kit service, how bad reviews may actaully improve business, and how to create Snapcat filters for your next event.
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The Daily Rail: Death Threats: Be Careful What You Post
In today's restaurant-inspired news: When a Facebook post causes a restaurant to receive death threats, how NYC responded to A Day Without Women, and interesting new restaurant apps.
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The Daily Rail: Yelp: You Must ‘Pay to Have Racist Review Removed’
In today's restaurant-inspired news: Decrease in retail sales could hurt restaurants, how to win over your guests with data, how to remove an offensive Yelp review and whether hot dogs are considered sandwiches.
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Is There Such a Thing as a Zero-Star Restaurant?
The New York Times think you can run a zero-star restaurant, but we're not so sure. There's so much more to a restaurant than one bad round of service.
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5 Best Responses to 1-Star Reviews
Restaurants sometimes live and die by online reviews. Many times the reviews are legit, but sometimes they're just so off the mark they're humorous. Here are the best responses to one-star restaurant reviews.
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The Daily Rail: Ouch! Best Bad Reviews of 2016
In today's restaurant-inspired news: Mixed feeling about peppermint cocktails, the most expensive scandals of 2016, the most watch TV shows, and the best worst professional restaurant reviews of 2016.
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The Daily Rail: The Impact of Mental Health in the Restaurant Industry
In today's restaurant-inspired news: Restaurants need to be aware of fake reviews, one brewery has an epic marketing fail and mental health is discussed in terms of the industry.
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How to Use Online Reviews to Create the Ultimate Guest Experience
A restaurant’s success depends on the guest experience. In order to create the ideal guest experience, however, restaurants must engage with their guests by using a customer feedback strategy that includes online reviews.
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'From the Menu' Lets Guests Upload Pics of Your Food onto Google's Local Search
If you haven’t noticed, Google has added a new feature to their mobile search for bars and restaurants. It’s called From the Menu and it features photos guests have taken of their food for any given restaurant.
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