This is how you lose a customer for life.
The bartender says you’re fat, well I ain’t down with that [Photo]
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One Starbucks barista went the extra mile for a customer after she taught herself sign language to improve his experience.
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Viral online publicity is great when it's positive, but it can come at a price. Learn how to stay on top of the conversation and drive it in your favor.
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Here's something to tell your bar patrons next time they visit: They're more likely to live healthier and happier lives if they're regulars.
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A Colorado lawmaker wants restaurants to post a notice on their doors if they don't provide their workers with at least five paid sick days.
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There is an established trend in today’s restaurant world called “Farm to Table” and it’s here to stay. But you run a “real” restaurant, not one of these hoity toity joints that tells you the chicken’s diet, weight, birthday and even its name. So, why do you care where your food comes from? Simple: Becuase your guests do!
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Ever wonder what drives guests to go to specific restaurants, like sports bars? The #1 reason people turn out to sports bars is pretty simple: to watch sports! Question is, are you giving the best experience to your customers so they keep coming back?
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