Your bartender needs to be more than just a pretty face and drink server. They also need to be empowered and trained on when to give free drinks as well as when to cut folks off.
Why it's important to empower bartenders
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Your bartender needs to be more than just a pretty face and drink server. They also need to be empowered and trained on when to give free drinks as well as when to cut folks off.
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You might be asking yourself, “What could Stevie Wonder possibly have to do with slow service at a restaurant?” The answer is, “More than you know.”
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Are you using social media to drive people to your bar? Are you communicating with your customers on Twitter, Instagram, or Facebook? Are you posting photos and videos on social media sites? Are you participating in social media-driven contest created by brands to support bars just like yours?
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Do your customers incessantly check their smartphones while in your restaurant or bar? Letting them charge up at your restaurant can boost your bottom line.
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If you want to get more out of your staff give them titles that warrant the hard work they do day in and day out. If you hire someone as a “food runner”, that is exactly what you’re going to get. If you hire someone as a guest service assistant their whole scope of responsibility changes even if the job description stays the same.
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