No one likes a bad boss, but I guarantee we've all had one at some point in our careers -- be it in the restaurant industry or elsewhere. Question is: are you that bad boss to your restaurant's staff?
Glassdoor recently did a survey showing the top 10 most common bad boss traits, as cited by workers. The most common bad boss trait? Being disrespectful. Second most common? A negative attitude.
You will find more statistics at StatistaWhy this matters
Working in the restaurant industry can be a pretty stressful lifestyle. Scientists have even done studies that show being a waiter is more stressful than a neurosurgeon. Add that to whatever is happening in someone's personal life, and it's not always an easy world to operate in.
And it's not much different for managers, who are juggling the stress of personal life, managing staff, and the financial health of the restaurant (among many, many other hats managers wear). Stress adds up and sometimes that carries over into how they deal with staff.
No one will be perfect 100% of the time, but it's good to realize when things are getting overwhelming and how to cope so you don't unnecessarily take it out on your restaurant's staff. But if you do, owning your mistakes and apologizing can go a long way.
Also, don't forget that sometimes people aren't going to like you for a variety of reasons -- including your staff. Be strong, fair and consistent. But don't lose too much sleep over it.
