Stories — The Rail

Guest management

How Restaurant Teams Can Show Gratitude in an Age of Social Distancing

How Restaurant Teams Can Show Gratitude in an Age of Social Distancing

COVID-19 has made it challenging for restaurant teams to fully connect with their guests. But it’s not impossible and, in fact, being able to connect with your customers may be even more important now. Here are a few ways to build that connection.

Share

Follow

Staying Up to Date on Best Practices for Protecting Customers & Staff During Coronavirus

Staying Up to Date on Best Practices for Protecting Customers & Staff During Coronavirus

We're still several months away before COVID-19 becomes less of a daily threat. Here are some best practices for protecting your restaurant's guests and staff in the interim.

Share

Follow

INFOGRAPHIC: The State of Restaurant Alcohol To-Go Programs

INFOGRAPHIC: The State of Restaurant Alcohol To-Go Programs

More US states are allowing restaurants to deliver beer, wine, and hard alcohol to guests via delivery. Yet, while most restaurants are taking advantage of this new rules, their guests seem not to.

Share

Follow

NIELSEN: How Guests are Reacting to Restaurants Reopening

NIELSEN: How Guests are Reacting to Restaurants Reopening

Bars and restaurants are reopening amidst the COVID-19 pandemic, but how are they faring? According to a recent Nielsen study, restaurants are bouncing back far better then their neighborhood bar counterparts.

Share

Follow

Management Tips for Optimum Restaurant Ambiance & Functionality

Management Tips for Optimum Restaurant Ambiance & Functionality

The pillars of your restaurant are its food, its service, and its atmosphere. Here are some tips for mastering all three for optimizing your restaurant’s ambiance and functionality.

Share

Follow