And do it when you say you’re going to it
Your team counts on you to deliver on your promises. Whether it’s processing a direct deposit form or providing development opportunities, fulfilling your commitments is a strong proof that your care about your staff. When a manager takes responsibility for a task and completes it, this is powerful proof that the manager can be trusted.
Trust is an incredibly powerful element of a functioning business. Your team must believe that you have their best interests at heart. When they do, you can expect more from them. It’s the ultimate quid pro quo, deliver on your promises and they will deliver on theirs.
It’s also far easier to demand of your team, if you do the same of yourself. Never wait for a team member to ask for something that you have promised.
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