Customers

Restaurant Loyalty Programs: How to Sidestep the Delivery App Problem

Restaurant Loyalty Programs: How to Sidestep the Delivery App Problem

How can restaurants get customers to download their loyalty app when everyone is using third-party food delivery apps now?

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The Growing Trend of Holiday Food Deliveries

The Growing Trend of Holiday Food Deliveries

Restaurant delivery the week of and on Christmas day is growing at in accelerated pace. Here's what operators can learn from the growing desire to order-in from restaurants.

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INFOGRAPHIC: Reviews Impact a Restaurant's Ability to Attract New Guests

INFOGRAPHIC: Reviews Impact a Restaurant's Ability to Attract New Guests

90% of potential guests will check out a restaurant before eating there, and if the reviews are bad they’ll skip out for another location. Here’s more about how negative reviews can impact attracting new business.

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What Pop-Up Restaurants Tell Us About the Guest Experience

What Pop-Up Restaurants Tell Us About the Guest Experience

Pop-up restaurants & bars know how to win at the guest experience. Here are three things operators can learn about the customer experience, marketing to guests, and hosting amazing events.

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Save Guest & Staff Headaches and Offer Check Splitting [Hack #113]

Save Guest & Staff Headaches and Offer Check Splitting [Hack #113]

Improve the guest experience by offering them individual checks or check splitting from the get-go. On top of that, follow this other advice to make sure the check splitting experience goes smoothly.

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A Look Inside the US’s First Cannabis Restaurant

A Look Inside the US’s First Cannabis Restaurant

Two-third of Americans think marijuana should be legal, and intrepid restaurant operators are starting to run cannabis restaurants to provide guests a place to eat and smoke. Here’s a look inside America’s first cannabis cafe.

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